1 hour ticket response
Prompt support is our number–one responsibility and that is the reason why we’ve got a team of qualified support engineers who will be happy to offer a swift reply to any question that you may have. Just send your trouble ticket from the Online Control Panel and we’ll respond back to you within 60 minutes at the latest. Actually, we strive hard and aim for a twenty–minute customer support ticket response time.
An Outstanding Customer Service
We’ve got a team of web hosting support techs who will be happy to reply to all your inquiries every time you need support. Most of our client support team representatives have several years of experience in the cloud hosting plans field, which suggests that you can constantly depend on rapid and detailed answers to your inquiries.
An Easy–to–Navigate Help Center Section
Incorporated into the Online Control Panel is an easy–to–browse Help Center, which features various sources of information. You can browse through a frequently updated knowledge base offering web hosting account administration articles and website administration articles, check out the instructional video tutorials or explore the F.A.Q. repository.
