Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help section integrated into Karn Hosting’s Online Control Panel offers a collection of help articles and commonly asked questions. Aimed at fixing any common problem that you may possibly stumble upon, they are compiled by our support team of practiced techs.

  • Top quality support service

  • Tutorial Video Clips

  • If you would rather see how an action is performed or how a problem is remedied, instead of just reading about it, then have a look at our selection of educational video tutorials. They address plenty of different topics and will help you quickly learn how to work with the Online Control Panel.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 customer service and a sixty–minute response time guarantee. Our expert customer service technicians will be online for you night and day to attend to your inquiries and to troubleshoot any problem that you could possibly chance upon. Simply send a client support ticket from the Help Center section and we’ll reply straight away.